Shipping Policy

At Zenvrya, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information regarding processing times, shipping options, and delivery estimates.

Order Processing

  • All orders are processed within 1–3 business days after payment is successfully received.
  • Orders are processed Monday through Friday, excluding holidays.
  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Options

Free Standard Shipping

  • Cost: Free
  • Estimated Delivery Time: 8–12 Business Days

Our Standard Shipping option provides reliable delivery at no additional cost. Delivery times may vary depending on your location and carrier operations.

Express Shipping

  • Cost: $6.99
  • Estimated Delivery Time: 4–9 Business Days

For faster delivery, customers can select Express Shipping during checkout. This option prioritizes shipment processing and transit time.

Tracking Your Order

Once your order has been shipped, tracking information will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking updates to appear.

Delivery Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to:

  • High order volumes
  • Weather conditions
  • Carrier service disruptions
  • Customs processing (for international shipments)

Zenvrya is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect address is entered, please contact our support team as soon as possible. We cannot guarantee address changes once an order has been processed.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the carrier to help resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to assist you.

Zenvrya
Premium Beauty & Self-Care Products Delivered to Your Door. ✨